My youngest recently graduated college. It was a pretty exciting and proud moment.
Because of his major, awards, and whatnot, there were separate ceremonies on four days. My hubby and I attended all of them, made appropriately embarrassing bragging comments (still am), bought the overpriced pictures, had a luncheon for family, and just gushed from head to toe.
Now, our son, he’s an introvert, and at one point, he said to hubby and me, “You know, I’m just doing all this pomp and circumstance for you and to thank you for all you’ve done to support me.” Our response was, “We know, and thank you.”
Business owners and managers often say, “I do all these things for my employees — picnics, holiday parties, Thanksgiving turkeys…and they don’t seem to appreciate it.” I say, “Are you doing these gestures for them or you?”
You see, even though we may think of employees as family, they’re not, and they shouldn’t be. They’re unique individuals with unique needs evaluating their experiences beyond one or two gestures.
Do you know what it takes to make these moments fulfilling?
If you need help determining what your employees really want, give us a call: 410-381-9700.
-Eileen
