Career Site Accessibility: Who Benefits & How Does Your Organization Measure Up?

The Americans with Disabilities Act was passed more than 30 years ago but significant barriers to employment remain for this segment of the population.

Career Site Accessibility

According to 2020 data from the U.S. Bureau of Labor Statistics, persons with disabilities are nearly three times as likely to be unemployed than those with no disabilities. The National Federation of the Blind reports that more than 70 percent of working-age adults with visual impairments are unemployed.

At least in part, these sobering facts may be attributed to obstacles in website access. Careers webpages are often where potential candidates come to learn about an organization’s job openings, mission, and culture. But if the site is not accessible to all people because of the way it is designed, then employers run the risk of losing out on exceptional talent, as well as alienating a large pool of candidates and being liable for discrimination.

Website accessibility is the practice of ensuring that there are no barriers to interaction with or access to websites by people with disabilities. It means that all users should have equal access to both information and functionality.

How accessible is your company’s career site?

If you haven’t given it much thought, now is the time to seriously consider this question and take steps to remove any barriers. Read on for some basics and best practices that will enhance your organization’s career website accessibility efforts. 

What are the standards for website compliance?

A website is considered accessible when it is AA compliant, which means it meets the standards of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.0 AA.  Although these guidelines have not been formally adopted as the Americans with Disabilities Act (ADA) standard by federal agencies, they have been applied by most courts as the ADA standard.

How should companies begin the process?

This topic can seem overwhelming, but there are four main categories of access that should be considered when planning or improving your career site design:

  • Visual Access: Individuals who may be blind or have low vision, or who have color blindness
  • Audial Access: Those who are deaf or hard of hearing
  • Motor Ability: These individuals are unable to use a mouse, live with limited fine motor control, or possess slow motor response time
  • Cognitive Ability: This category encompasses a range of cognitive deficiencies, including learning disabilities, distractibility, impaired memory functions, and the inability to focus on or retain large amounts of information

Additionally, persons with photo epilepsy (seizure disorder triggered by visual stimuli) and those with age-related processes and impairments should also be taken into account.

What makes a career site accessible?

The list of disabilities that must be considered is vast, so your focus on accessibility should also be all-encompassing—the way the content is written, the way the site is coded, and the forms, images, and media that are used.  Because website accessibility is such a complex practice, many companies choose to hire an accessibility development expert or utilize a vendor who specializes in accessibility guidelines. But even if your budget doesn’t allow for these external resources, there are still ways you can move toward becoming web-accessible.

Here are ten helpful pointers regarding site structure, design, and content:

  1. Code in a way that makes it possible for screen readers (commonly used by individuals with vision disabilities) to access and read its contents. This includes media like images and videos, as well as the structure of the markup, page headings, and navigation.
  2. The content should be adaptable across all devices, without losing its flow and meaning.
  3. All functionality should be available via a keyboard in addition to a mouse or mobile scroll.
  4. Navigation should be accessible, with the option for screen readers to skip repeated blocks of content, like navigation and footers.
  5. The site should always behave in a predictable manner, with no sudden changes or surprises.
  6. Accommodate a full range of devices, including desktop, laptop, tablet, and mobile.
  7. Audio and video should be captioned and/or have a transcript available for candidates with access issues.
  8. Content should be easy to see, read, or hear. Ensure that fonts are clear and sufficiently large, and that clear contrasting colors are used for text and backgrounds. Links should always be clearly labeled and visually obvious.
  9. Allow visitors to consume content at their own pace. Video content should always have pause and rewind buttons, and the text shouldn’t disappear after a period of time.
  10. Content should always be easy to read and appropriate for a wide audience. Think about the viewers you want to visit your career site and be sure that you are writing for them, including the language used.

There are plenty of tools available to help you.

If you are ready to get started on planning, testing, and improving your career website’s accessibility, a variety of free and paid online resources can guide you on your journey. They include:

  • Testing tools that allow you to check contrast ratios for content and images
  • Audit tools that will read your site and report back any accessibility issues within the coding structure
  • Simulation tools that provide an understanding of how your site is experienced by individuals with disabilities

The transformation to digital equality can only happen if companies commit to change. It starts with adopting a proactive, empathetic mindset at the corporate level. As businesses publish content for potential candidates, it’s important to consider how job seekers will access and interact with it. When inclusive digital experiences are part of the plan and not an afterthought, they become ingrained in the process and foster diversity. Ultimately, this approach provides cost savings for businesses and optimized experiences for every job seeker.

The HR Team is here to provide valuable resources that can facilitate your career website accessibility efforts and help you attract top talent. Please contact our knowledgeable professionals to learn more.

About The HR Team: Founded in 1996, The HR Team is a Maryland-based human resources outsourcing firm committed to developing strategic, customized solutions that respond to the unique needs and cultures of organizations of all types and sizes. Available as a one-source alternative to an in-house HR department or on an à la carte project basis, the company’s flexible service models address the full spectrum of HR needs that many organizations struggle to address. The HR Team helps clients achieve their highest level of success by providing value-driven human resources services that leave them time to focus on what they do best: directing business growth and profitability. Headquartered in Columbia, Maryland, the firm serves all of Maryland, Washington, DC, and Virginia. To learn more about The HR Team, call 410.381.9700 or visit https://www.thehrteam.com/.

 

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Careers with our Clients

Our clients are always on the lookout for talented, passionate people to join their teams. Browse all available opportunities below, or narrow your search using the keyword filter. Click any job title for a detailed description of the position. Looking to join The HR Team? If we have an opening, it will be posted here.

Allison Rodriguez

Senior HR consultant

B.A. in History and Minor in Pre-Law

Allison is a strategic Human Resources Business Partner with more than 10 years of global HR experience across start‑ups, high‑growth organizations, and large corporate environments. Known for a collaborative and empathetic approach, Allison builds trusted relationships with leaders and employees while aligning people strategy with business goals to strengthen culture, engagement, and retention.

Most recently, Allison served as Principal Consultant at HR Partner Pro, supporting small businesses with compliance reviews, handbook updates, onboarding materials, and day‑to‑day HR guidance. This period also included preparation for the SPHR certification.

Before consulting, Allison was Senior HR Generalist at Uplifter Brands, where she built the HR function from the ground up following a merger. Her work included organizational design, compensation strategy, pay equity analysis, HRIS implementation, and employee relations, as well as supporting immigration and compliance needs.

Earlier, Allison worked as an HR Consultant with Hollstadt Consulting for BlueCross BlueShield of Minnesota, providing employee relations support, leading investigations, advising managers, and contributing to COVID‑19 response and retention initiatives through data‑driven reporting.

Prior roles include HR Manager at Pear Deck (acquired by GoGuardian), where Allison supported rapid scaling in a remote environment, led onboarding and engagement programs, coached managers, and developed compensation and DE&I initiatives. Allison also served as a Global HR Business Partner at Laureate International Universities, supporting U.S. and international finance teams on talent strategy, succession planning, and global HR operations.

Allison began her HR career at Sogeti as an HR Manager supporting consultants across Maryland, followed by early experience as a Corporate Recruiter with Jones Networking.

Allison holds a Bachelor of Arts from Old Dominion University, graduating Summa Cum Laude with a major in History and a minor in Pre‑Law.  She previously held a PHR certification and is currently preparing for the SPHR exam.

Rachel Alansky

Director of Consulting

M.A. in Higher Education Administration

Rachel Alansky is the Director of Consulting at The HR Team, where she leads the firm’s HR practice. She brings more than 20 years of human resources leadership experience supporting nonprofits, associations, and mission‑driven organizations.

Previously, Rachel founded and led Seamless HR Solutions, a full‑service HR consulting firm established in 2009. Through that work, she partnered closely with executive teams to build scalable HR infrastructure, strengthen compliance, and implement practical best practices across the full employee lifecycle, including recruiting, employee relations, compensation and benefits strategy, payroll administration, and policy development. In 2026, Seamless HR Solutions merged with The HR Team.

Prior to launching her consulting firm, Rachel held senior HR leadership roles at organizations including Billington Wines, Raffa, PC, B’nai B’rith International, and Covenant House, where she led multi‑state HR operations and delivered meaningful cost and process improvements.

Rachel holds a Master of Arts in Higher Education Administration from Boston College and a Bachelor of Arts in Communications from Muhlenberg College. She is an active member of the Society for Human Resource Management and a committed community leader.

Christy Hull

Senior Consultant

SHRM-CP

Christy has 20+ years of Human Resources experience in all aspects of Human Resources Management.  She is most proud of her skills in creating legally sound and practical policies and developing strategic workflow processes for growing and entrepreneurial organizations.   Throughout her career, Christy has worked with leadership as a consultant, assisting with performance management, communication, and organizational structure. She serves as a strategic partner by recruiting the right people and developing them for success.  She is experienced in managing change, growth, and mergers/acquisitions.

Prior to joining The HR Team, Christy worked with both large corporations, small businesses and start-up companies.  She gained diverse HR experience while working at Lockheed Martin, where she held positions as HR Specialist, Generalist, and  SE Regional Technical Recruiter.  She continued her HR experience by establishing the HR department for a startup telecommunications company. Through this position, she created the HR infrastructure for the startup company while helping manage change through 3 acquisitions, of which the final was  T-Mobile.  Most recently, she has found a passion for working with small businesses and helping them reach their goals. Some of the industries Christy has worked in include government contractors, retirement communities, engineering firms, and move management companies.  With her last employer, she worked as a Regional HR Director and later Regional Managing Director.

Christy earned her Bachelor of Science Degree from Florida Southern College with a major in Business Administration, specializing in Human Resources Management.  She is a member of the Society for Human Resource Management (SHRM) and earned her professional HR certification (SHRM-CP).  Christy enjoys giving back to the community and has held volunteer positions with Give Kids the World, United Way, Junior Achievement, and The Alzheimer’s Association.

Jill Johnston

Senior Consultant

SHRM-CP

Jill joined The HR Team in 2021. She has 20 years of human resources experience in talent acquisition, employee relations, performance management, and cultural development. Jill is an HR professional with proven success driving continuous improvement across HR services, formulating/implementing people management strategies, and analyzing interpersonal conflict factors. In addition, Jill is passionate about creating and nurturing a culture of excellence in the workplace.

Before joining The HR Team, Jill was the Director of Human Resources and sole human resources practitioner for a nonprofit housing agency in Baltimore, MD. Jill began her tenure in finance before moving into human resources, where she established the nonprofit’s human resources department from the ground up. In doing so, she created and implemented all HR standards and compliance, employment policies, procedures, job descriptions, and performance management processes. 

As human resources director, she has focused on full employee lifecycle needs, organizational development, succession planning, and benefits administration. Over the years, Jill’s expertise has earned her a reputation for her ability to resolve internal conflicts by employing demonstrated structural and interpersonal management skills. In addition, Jill is a sought out leader on workplace diversity issues, having recently served as a panelist for a joint Department of Justice and Futures Without Violence conference regarding workplace inequalities. Jill is a 17 year graduate of Bank of America’s Neighborhood Excellence Initiative Leadership Program sponsored by Neighborhood Builders. It supports over 2,800 nonprofit leaders advancing economic mobility and building up underserved neighborhoods. Jill also served as Board Secretary for the housing nonprofit and collaborated with the Board of Directors in strategy formulation and implementation.

Jill earned her Bachelor of Science degree in Accounting from Lincoln University. She has taken coursework towards her Master’s in leadership management at Notre Dame of Maryland University. Jill is a Certified Professional in Human Resources (SHRM-CP), a member of the Society for Human Resource Management (SHRM) and Chesapeake Human Resources Association (CHRA).

Dwan Keith

Senior Consultant

PHR®, SHRM-CP®

Dwan has 20 years of Human Resources experience directly working with small to mid-sized companies. She is a strategic business partner and has worked alongside senior leaders throughout her career. Her passion is driven from creating an engaging and collaborative workforce.

Prior to joining The HR Team, Dwan supported both for profit and nonprofit organizations as the sole member of their HR Department.  In her roles as a HR Manager, she has gained experience in the Finance, Health Care, Automotive and Government Contracting industries. She has worked to build programs that support HR initiatives while implementing internal processes that facilitate corporate objectives. Her vast experience includes labor and employee relations, benefits administration, performance management, payroll, talent acquisition, HRIS migration, training and policy and procedures.

In Dwan’s free time, she teaches English as a second language (“ESL”).

Dwan earned her Bachelor of Science in Business Administration from Washington Adventist University and a Master of Science in Administration Human Resources Management from Central Michigan University. She has earned certifications from the Society of Human Resource Management and Human Resources Certification Institute as a Certified Professional (SHRM-CP) and Professional in Human Resources (PHR). She is a member of the Society of Human Resources Management and her local Montgomery County SHRM Chapter, where she sits on their board.

Angie Martin

Senior Consultant

PHR, SHRM-CP

Angie joined The HR Team in 2007. She has over 20 years of human resources experience.  Angie has extensive experience working with Human Resources Information Systems (“HRIS”) and in Human Resources Generalist roles, with large and small companies in a variety of industries including trades/industrial, not-for-profit organizations, technology, banking/financial, law, and professional services.

Prior to joining The HR Team, Angie’s work history includes being a Senior Analyst for Accenture where some of her projects were to analyze and document human resources business requirements for a new information systems implementation (Oracle), manage small and medium sized acquisition projects to ensure all human resources and payroll data correctly mapped into the information system database, managed applicant tracking systems, consulted with clients to analyze, assess and implement changes and additions to the information systems database. Prior to Accenture, Angie was the HRMS Analyst for PHH Arval where she consulted, analyzed  and assessed information system requirements and implemented solutions.  At Alpharma and Johns Hopkins Bayview Medical Center, Angie held HRIS Specialist positions and was the Human Resources Generalist for Ryland Homes and First Union National Bank.

Angie earned her Bachelor of Arts Degree in Psychology from the University of Massachusetts and an MBA, Business/Management from Loyola College, Baltimore, MD.  Angie is a Certified Professional in Human Resources (PHR, SHRM-CP), is a member of the Society for Human Resource Management (SHRM) and  Chesapeake Human Resources Association (CHRA).

Lisa Boss, MS

Senior HR Manager

SPHR, SHRM-CSP, CPSP

Lisa joined The HR Team in 2018.  She has more than 20 years of human resources experience assisting small to mid-size organizations. Lisa brings a wealth of experience across a diverse range of industries including: government contracting, construction management, professional services, education, and not-for-profit businesses. Working directly with and for senior leadership teams, Lisa has designed and implemented recruiting/hiring/onboarding strategies, benefit programs and effective recognition programs, together with managing compliance issues, payroll and defending legal action.

Before joining The HR Team Lisa worked extensively assisting new and existing businesses establish and maintain strong, and compliant, human resource practices. Most recently Lisa worked as the Human Resources Director for a large independent school in Maryland. Lisa is most proud of her work as the founding Chairperson of the Maryland Independent School Consortium that enabled 14 different independent schools to design and purchase health insurance as a large group. The consortium ultimately saved Lisa’s employer more than $250,000 over 4 years while minimizing rate increases and maintaining an extremely strong health insurance program.

Lisa earned her Bachelor of Science in Business Administration from the University of Maryland University College and a Master of Science in Employment Law from Nova Southeastern University. She holds certifications as a Senior Professional in Human Resources (SPHR) from the Human Resources Certification Institute, is a Senior Certified Professional (SHRM-SCP), a CPSP (Certified Plan Sponsor Professional) and holds a certificate in Diversity, Equity and Inclusion from the University of South Florida. She is a member of the Society for Human Resource Management (SHRM) and the Chesapeake Human Resources Association (CHRA).

Eileen Levitt

CEO

SPHR, SHRM-SCP – CEO

As Founder and CEO of The HR Team, Eileen Levitt attains great personal satisfaction in helping small, mid-size, and emerging companies focus on what they do best; directing business growth and profitability.

Eileen’s previous employment saw her talents in fostering business growth expand as she contributed to her employers’ development. As the Human Resources Director for Rapid Systems Solutions, a Maryland-based technology firm, Eileen helped the company grow from a staff of 28 to 350 in five years. In her role as Human Resources Administrator for The Discovery Channel, the company grew from 90 to 450 employees in just three years.

In 1996, Eileen re-focused her vast knowledge and experience in human resources, including business strategy, communications, training, coaching, and financial management, to found The HR Team. Eileen has built her company on the strength and commitment of her talented team of employees. In addition to leading The HR Team, Eileen currently serves as a Commissioner on the Maryland Commission on Civil Rights. Appointed by the Governor, the Commission is dedicated to ensuring opportunity for all through the enforcement of Maryland’s laws against discrimination in employment, housing, public accommodations, and state contracts.

Eileen has also served on the following nonprofit boards: The Red Devils (where she serves as board development chair)Athena PowerLink Baltimore; Association for Corporate Growth (where she is a past board president); Executive Alliance (where she served as chair of the membership, mentoring and philanthropy committees; University of Baltimore’s Merrick School of Business (where she served on the entrepreneurship advisory board); Jim Rouse Entrepreneurial Fund (where she served on the board); Business Women’s Network (where she is a past board president); American University Alumni Association (where she served as the Baltimore Chapter president) and Leadership Howard County (Class of 2003 and served on the General Membership Executive Committee).

In addition, Eileen has served on the board of Integrity National Corporation, a for-profit privately held government contractor based in Rockville, Maryland.

In 2025, Eileen published her new book, No, You Can’t Bring Your Ferret to Work: HR Tales of the Unexpected,” now available on Amazon. Drawing from 35 years of HR experience, the book takes complex workplace concepts and transforms them into relatable, entertaining stories inspired by her everyday interactions with family, friends, and pets.

Eileen has been published and /or quoted in numerous magazine and periodicals including: The Wall Street Journal, USA TODAY, Employment Management Today, HR Magazine, Inc. Magazine, Baltimore Sun, The Business Monthly, Baltimore and Washington Business Journals, The Daily Record, and Forbes.com. She is a featured contributor on negotiation in the Dale Carnegie Sales

Training Book Sales Advantage and on the interviewing process for the book The Worst-Case Scenario Survival Handbook: Work. She also served as the “Recruiting Expert” for the online career management site: vault.com

Eileen is a Certified Senior Professional in Human Resources (SPHR), a SHRM Senior Certified Professional (SCP) and holds an MBA from The University of Baltimore and a Bachelor of Science in Finance from The American University.

With the honesty, integrity and exceptional work ethic that Eileen brings to her company and to all her community partnerships, she has been recognized and honored with the following awards:

  • Maryland Daily Record: 2020, 2014 and 2008 Maryland’s Top 100 Women (Circle of Excellence induction)
  • Baltimore Business Journal: 2014 Fastest-Growing Women-Owned Businesses #19
  • Top 100 Minority Business Enterprise: 2013, 2010 & 2008
  • Howard County Committee for Business and Economic Diversity: 2011 Individual Achievement Award
  • University of Baltimore Alumni Association: 2006 H. Mebane Turner Service Award
  • Baltimore Smart CEO Magazine: 2004 Future 50
  • Business Women’s Network of Howard County: 2003 President’s Award
  • American University Alumni Association: 2003 Ethel L. Smith Award
  • US Small Business Administration: 2003 Maryland’s Women in Business – Advocate of the Year