When my son was in pre-school, like any other 3-4 year old child, he discovered “potty words” and he quite enjoyed using them. As a result, my husband and I told him that potty words should only be used in the potty and he was fine with that, or so we thought.
One day, we received a call from his pre-school teacher letting us know that he was going into the potty quite often, yelling a few choice toilet related words and then walking out. Let’s just say our next conversation with our son was a bit more detailed on the use of potty words.
As a manager, have you ever given an employee an instruction you thought was understood to only discover that the employee interpreted your “simple” instructions a bit differently? I thought so.
Need help communicating and training your employees? Give us a call.
—Eileen