Some time ago, I had a college intern, and in her first week I gave her a task I thought to be simple — answering the phone.

I said, “Just answer the phone, tell whoever is calling that so and so is in a meeting, and ask to take a message.” When the first call came in, she picked up the phone and didn’t know what to say. It turns out that she was unaccustomed to answering phones and didn’t really know […]
To Attract the Talent You Need, Appeal to Millennials with the Benefits They Want

Millennials seem to have vastly different vision of their careers and retirement than their parents did. Our clients often tell us their young workers want to live the dream now, not wait until they retire to do the things they enjoy. They’re also looking to connect their personal passions with their workplace, so offering perks […]