At the beginning of 2001, we took a family Spring break trip to the Bahamas.
It was a group tour that had its own charter flight.
We were approaching Nassau, and the pilot announced that the weather wasn’t good to land and that we would be circling the airport for a bit. However, he stated that we had 2 hours of fuel, so we were good for a while.
About 1.5 hours later, the pilot stated that the weather wasn’t clearing up and that we would need to head to Miami and should arrive in about 45 minutes. After doing some quick math, panic set in among all the passengers. What was going on? Were we even going to get to Miami?
Fortunately, we arrived safe and sound.
On the return flight, we had a different pilot. Before taking off, he announced, “I don’t know what happened on the way here. But I want to assure everyone that I’m confident we have enough gas to get us to Baltimore!”
Suffice it to say, our feelings about the airline charter company weren’t nearly as confident due to an ill-timed breakdown in communication.
Don’t let your employee communications give you a fright. If you need help, contact The HR Team.